Terms of Service

Effective June 18, 2026

1. Service Description

EA AI ("the Service") is an artificial intelligence executive assistant operated by SpeechLP Inc. ("we," "us," or "our"). The Service connects to your email, calendar, and messaging accounts to generate actionable proposals on your behalf. Core capabilities include:

  • •Reading and analyzing incoming emails and messages to understand context, urgency, and required actions.
  • •Drafting email replies, composing new emails, and suggesting message responses.
  • •Managing your calendar: creating, updating, and canceling events, checking availability, and scheduling meetings with attendees.
  • •Handling message responses across LinkedIn, WhatsApp, Instagram, and SMS/iMessage via authorized integrations.
  • •Recording the video meetings you choose to record, transcribing them, and generating a summary, decisions, and action items (the AI notetaker, described below).
  • •Learning your communication preferences, priorities, and scheduling patterns to improve suggestions over time.

All AI-generated actions require your explicit review and approval before execution unless you have enabled automatic actions for specific categories.

Meeting Recording (AI Notetaker)

  • •How it works: When you enable the notetaker, a recording bot joins the video meetings on your calendar. It records the call, produces a transcript, and generates a summary, decisions, and action items. You can switch it off, limit it to meetings that have attendees outside your own addresses, have EA AI ask you each time, change the name the bot joins under, or skip a single meeting before it starts.
  • •Consent and recording notices are your responsibility. The bot announces itself by appearing in the participant list under a name you control, which by default is your first name followed by 's EA · eaai.io. That is a notice, not consent. Recording and notification requirements differ by jurisdiction, and some require every participant to agree before a call is recorded. You are responsible for meeting the requirements that apply to the meetings you record, and for the recordings you make.
  • •Meetings sit outside EA AI's HIPAA envelope. Meeting recordings, transcripts, and notes are excluded. No Business Associate Agreement covers them, and we do not handle meeting content as protected health information. You must not use the notetaker for meetings in which protected health information is discussed.
  • •Where the data lives: Meeting audio and video are never stored on our infrastructure. Our recording provider, Recall.ai, holds the media for 7 days after the meeting and then deletes it. Transcripts, notes, and action items are stored encrypted in our database and kept for as long as your account is active. Full detail is in our Privacy Policy.
  • •Sharing a recap: After a recorded meeting, EA AI prepares a recap to the other attendees, sent from your own connected mailbox and, by default, only after you approve it. The recap links to a notes page where an attendee who signs in with an invited address, or an address you grant access to, can read the summary and action items. You control that access and can revoke it. Sharing meeting content with attendees remains your decision and your responsibility.
  • •Accuracy: Transcripts, notes, and action items are AI-generated and may be incomplete or wrong. Section 8 applies to them in full.

2. Eligibility

You must be at least 18 years old to use EA AI. By using the Service, you represent and warrant that:

  • •You meet the minimum age requirement.
  • •You have the legal authority to enter into this agreement.
  • •If you are using the Service on behalf of an organization, you have the authority to bind that organization to these Terms.
  • •You have the right to grant EA AI access to the third-party accounts you connect.

3. Account Responsibilities

As an account holder, you are responsible for:

  • •Keeping your authentication credentials secure and not sharing access with unauthorized parties.
  • •Providing accurate and current information when creating your account.
  • •Maintaining one account per person. Duplicate accounts may be terminated without notice.
  • •All activity that occurs under your account, including actions approved through the Service.
  • •Promptly notifying us of any unauthorized use of your account or any security breach.

4. Third-Party Account Connections

EA AI requires connections to third-party services to function. By connecting your accounts, you authorize EA AI to access and interact with these services on your behalf within the scope of the permissions you grant. Currently supported integrations include:

  • •Google Workspace: Gmail and Google Calendar via Google OAuth 2.0.
  • •Microsoft 365: Outlook Mail and Outlook Calendar via Microsoft Identity Platform (OAuth 2.0).
  • •LinkedIn: LinkedIn Messaging via authorized integration.
  • •WhatsApp: WhatsApp messaging via authorized integration.
  • •Instagram: Instagram direct messaging via authorized integration.
  • •SMS/iMessage: Text messaging relayed through the optional EA AI companion app on your Mac.

You may revoke any third-party connection at any time through your EA AI account settings or directly through the third-party platform (e.g., Google Account permissions page, Microsoft MyApps portal, or LinkedIn settings). Revoking access will disable the features that depend on that connection.

Your use of connected third-party services remains subject to the terms and policies of those services. EA AI is not responsible for changes to third-party APIs, terms, or availability that may affect Service functionality.

5. Google API Permissions & Limited Use

When you connect your Google account with the direct-connect option, EA AI requests the following OAuth 2.0 scopes:

The scopes below describe the direct connection to our own Google app. Google accounts connected through the recommended option in Connections instead grant access to Unipile, our infrastructure provider, which brokers Gmail and Google Calendar access on our behalf. The assistant does the same work either way, and you can revoke access at any time from your Google account permissions page. See our Privacy Policy for how data flows in that case.

Gmail Permissions

  • •gmail.modify - Read, compose, send, and organize your email. This single scope covers reading incoming mail to generate proposals, sending approved replies on your behalf, and managing inbox organization (marking read, applying labels).

Google Calendar Permissions

  • •calendar.events - Read, create, update, and delete calendar events on your behalf. Reading events is also how the assistant checks when you are busy, so the meeting times it proposes and books do not conflict with existing commitments, and how it finds the meetings the AI notetaker should join when you have enabled it.

Google API Services Limited Use Disclosure

EA AI's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

  • •We only use Google user data to provide and improve the EA AI service as described in these Terms.
  • •We do not transfer Google user data to third parties except as necessary to provide the Service, as required by law, or with your explicit consent.
  • •We do not use Google user data for advertising, serving ads, or selling data to data brokers.
  • •We do not use Google user data to train general-purpose AI or machine learning models.
  • •Human access to Google user data is limited to what is necessary for security, legal compliance, or with your affirmative consent, and is subject to internal access controls.

6. Microsoft Graph Permissions

When you connect your Microsoft 365 account, EA AI requests the following delegated permissions through the Microsoft Identity Platform:

Outlook Mail Permissions

  • •Mail.Read - Read your email messages to understand context and generate proposals.
  • •Mail.ReadWrite - Read email messages and organize your inbox (marking read, moving messages).
  • •Mail.Send - Send emails on your behalf after you review and approve the draft.

Outlook Calendar Permissions

  • •Calendars.Read - Read your calendar events and free/busy information to check availability, and to find the meetings the AI notetaker should join when you have enabled it.
  • •Calendars.ReadWrite - Create, update, and delete calendar events on your behalf.

Account Permissions

  • •User.Read - Read your basic profile information (name, email) for account identification.
  • •openid, profile, email, offline_access - Standard OpenID Connect scopes for authentication and maintaining your session.

All Microsoft permissions are requested as delegated permissions, meaning EA AI can only access data on behalf of the signed-in user and never exceeds the user's own access rights. EA AI complies with the Microsoft Commercial Marketplace Certification Policies and the Microsoft APIs Terms of Use.

7. Acceptable Use

EA AI is designed for legitimate business and professional use. You agree not to:

  • •Use the Service to send spam, unsolicited bulk messages, or automated outreach that violates any platform's terms of service.
  • •Use the Service for any illegal, fraudulent, harassing, defamatory, or harmful activity.
  • •Attempt to reverse engineer, decompile, disassemble, or extract the underlying algorithms, models, or source code.
  • •Circumvent any security measures, rate limits, access controls, or usage restrictions.
  • •Use the Service in a way that could harm, disable, overburden, or impair the Service for other users.
  • •Use the Service to violate any applicable local, state, national, or international law or regulation.
  • •Share, resell, sublicense, or provide access to the Service to unauthorized third parties.
  • •Use the Service to collect, harvest, or scrape data from connected accounts beyond what is necessary for the Service's intended functionality.
  • •Use the AI notetaker to record a meeting without the consent or the recording notice that the law of the applicable jurisdiction requires.
  • •Use the AI notetaker for meetings in which protected health information is discussed. Meeting recording sits outside EA AI's HIPAA envelope and is not covered by any Business Associate Agreement.

8. AI-Generated Content

EA AI generates proposals, draft replies, scheduling suggestions, and other content using artificial intelligence (currently powered by Anthropic's Claude). You acknowledge and agree that:

  • •AI-generated content is provided as suggestions only and may contain errors, inaccuracies, or inappropriate content.
  • •You are solely responsible for reviewing, modifying, and approving all AI-generated content before it is sent or executed.
  • •EA AI is not liable for any consequences arising from content you approve and send, including but not limited to miscommunications, scheduling conflicts, or missed messages.
  • •AI-generated content should not be relied upon as legal, financial, medical, or other professional advice.

9. Human Review & Approval

EA AI operates on a "human-in-the-loop" model:

  • •Default behavior: All outbound actions (sending emails, creating/modifying calendar events, sending messages) require your explicit approval before execution.
  • •Auto-approve settings: You may optionally enable automatic execution for specific categories of actions. You are responsible for configuring these settings and remain responsible for all actions taken automatically.
  • •Read-only operations: Reading emails, checking calendar availability, and analyzing messages occur automatically as part of normal Service operation and do not require per-action approval.

10. Billing & Subscriptions

Paid subscriptions are billed monthly through Stripe. By subscribing, you agree to the following:

  • •Subscriptions automatically renew at the end of each billing period unless canceled.
  • •You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
  • •No refunds are provided for partial months or unused portions of a billing period.
  • •We reserve the right to change pricing with at least 30 days written notice via the email associated with your account.
  • •During any trial period, the Service may be offered at no cost or at a reduced rate. Trial pricing is not guaranteed to continue.
  • •You are responsible for all applicable taxes associated with your subscription.

11. Intellectual Property

EA AI and its underlying technology, including algorithms, models, user interfaces, designs, and documentation, are owned by SpeechLP Inc. and protected by applicable intellectual property laws.

You retain full ownership of your data, including your emails, calendar events, messages, contacts, and any content you create or approve through the Service. We claim no intellectual property rights over your data.

12. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPEECHLP INC. SHALL NOT BE LIABLE FOR:

  • •Any indirect, incidental, special, consequential, or punitive damages.
  • •Any loss of profits, revenues, data, use, goodwill, or other intangible losses.
  • •Emails sent, events created, or messages delivered on your behalf after your approval.
  • •Scheduling conflicts, missed meetings, or calendar errors.
  • •Any interruption, suspension, or termination of third-party services (Google, Microsoft, LinkedIn).
  • •Inaccuracies, errors, or omissions in AI-generated content.
  • •Meetings the notetaker did not record or recorded only in part, and inaccuracies or omissions in transcripts, meeting notes, or action items.
  • •Claims arising from a meeting you recorded without the consent or notice required where you or the other participants are located.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless SpeechLP Inc., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, your violation of any third party's rights, or any content you approve and send through the Service.

14. Data Processing & Privacy

Our collection, use, storage, and protection of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in the Privacy Policy, including the processing of your email, calendar, and messaging data by AI systems.

15. Security

We implement industry-standard security measures to protect your data, including:

  • •AES-256-GCM encryption for all sensitive data at rest, with per-tenant encryption keys.
  • •TLS 1.2+ encryption for all data in transit.
  • •Database-level tenant isolation using Row-Level Security (RLS).
  • •Separation of encryption keys from encrypted data.
  • •OAuth 2.0 token encryption and secure storage.

While we employ reasonable security measures, no system is completely secure. You acknowledge that you provide data at your own risk.

16. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. The Service may be temporarily unavailable due to maintenance, updates, or factors beyond our control, including third-party service outages (Google, Microsoft, LinkedIn, Anthropic, Recall.ai). We are not liable for any damages resulting from service interruptions.

17. Termination

Either party may terminate this agreement at any time:

  • •By you: Close your account through account settings at any time. Your subscription will not renew and you will retain access until the end of the current billing period.
  • •By us: We may suspend or terminate your account immediately if you violate these Terms, or with 30 days notice for any other reason.

Upon termination, all OAuth tokens will be revoked and your data will be permanently deleted within 30 days, as described in our Privacy Policy.

18. Dispute Resolution

Before initiating any legal action, you agree to contact us at shail@eaai.io and attempt to resolve the dispute informally for at least 30 days. If the dispute cannot be resolved informally, it shall be submitted to binding arbitration in accordance with the rules of the Canadian Arbitration Association, conducted in Toronto, Ontario. Each party shall bear its own costs of arbitration.

19. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to conflict of law principles. To the extent that arbitration does not apply, any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

20. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes at least 30 days in advance via the email address associated with your account. The "Effective" date at the top of this page will be updated. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Service and close your account.

21. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

22. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and SpeechLP Inc. regarding your use of EA AI, and supersede any prior agreements or understandings.

23. Contact

Questions about these Terms? Contact us at shail@eaai.io.

EA AI is operated by SpeechLP Inc., Toronto, Ontario, Canada.